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Support and service center

Quality assistance to support you

Koesio takes your challenges to heart, in our 180 local branches. Our administrative, sales and technical staff put their know-how to work for you every day. Our strong presence in every region makes us a local, responsive partner. We attach strategic importance to customer satisfaction, which is at the heart of our DNA.
Les certifications Koesio

Our certifications and labels

As IT experts, we are committed to mastering the solutions offered by our partners. To this end, our manufacturer partners regularly train our technical teams and award us certifications, at both company and employee level, demonstrating our business skills.

Customer area

We provide you with an online customer area for rapid access to our services: you can consult your contracts, order consumables, initiate and track a technical intervention, contact our customer service department, etc.

Espace client
Hotline et interventions

Hotline and service

To support you in your day-to-day operations, our technical team is at your disposal: telephone hotline located in our premises in France, preventive maintenance interventions by our technicians, interventions by our technicians in the event of a breakdown. We are contractually committed to SLAs, contractual response times depending on the extent of the breakdown.


When we work with you on a project, we provide training for your employees who will be using the solutions we deploy. On-site or remotely, our experts adapt the training to your business and your needs.

Koesio DaaS / WaaS : les solutions de Desktop as a Service & de Workstation as a Service

At your service!

Our experts in 190 branches in France, Belgium and Luxembourg are there to advise you and answer your questions within 24 hours!
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How to find us

Find your nearest branch


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