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À mon espace client
Quality assistance to support you
Our certifications and labels
As IT experts, we are committed to mastering the solutions offered by our partners. To this end, our manufacturer partners regularly train our technical teams and award us certifications, at both company and employee level, demonstrating our business skills.
Customer area
We provide you with an online customer area for rapid access to our services: you can consult your contracts, order consumables, initiate and track a technical intervention, contact our customer service department, etc.
Hotline and service
To support you in your day-to-day operations, our technical team is at your disposal: telephone hotline located in our premises in France, preventive maintenance interventions by our technicians, interventions by our technicians in the event of a breakdown. We are contractually committed to SLAs, contractual response times depending on the extent of the breakdown.
Training
When we work with you on a project, we provide training for your employees who will be using the solutions we deploy. On-site or remotely, our experts adapt the training to your business and your needs.
