CLIENT RELATIONSHIP MANAGEMENT
CRM for sales
CRM for marketing
Once your CRM has been installed, our dedicated team will be on-hand to provide daily support with Salesforce. When it comes time for the production phase, the project manager will outline the specificities of your file to the maintenance team at an internal meeting.
We offer comprehensive training sessions and practical work. Hosted by consultants who are experts in their field, these sessions will help you to use the software independently. Our goal is to help you to become a champion in your business.
The commercial environment is constantly changing, and your company has to be able to adapt. CRM lets you make sure you're always where your clients are, helping you to become more responsive and more impactful in your responses. More than just a sales tool, CRM solutions can breathe new life into companies by lightening the load on the admin side of things.
CRM promotes information sharing while protecting data - you won't lose any information when an employee is absent or leaves the company. If you want to develop your company, CRM is essential.
Integrating a marketing tool into your CRM solution will help you to attract the right type of client. The more you interact with a potential client, the more you will find out about them. All of their activities will be saved in the contact history, allowing you to analyse their needs and expectations in detail.
You can also send out targeted marketing campaigns, planning and analysing them and acting accordingly.
Generate more leads through automation and a targeted approach.
A number of convenient locations
The CRM you need depends on your business, your organization and your objectives. Here are 4 points to look at when choosing your CRM:
To succeed in your CRM project, it is essential to take the time to identify the needs of each department in your company. Draw up a set of specifications that will allow you to see if the software in which you are going to invest has all the essential options or if certain specific developments are necessary.
It is up to you to define the mandatory and secondary functionalities of your CRM software.
CRM software is an essential tool for all companies to gain in productivity and improve their customer relations. Thanks to its different modules, this software allows an optimal approach to the customer throughout his life cycle (prospecting, sales and loyalty).
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