CLIENT RELATIONSHIP MANAGEMENT
CRM for sales
CRM for marketing
Once your CRM has been installed, our dedicated team will be on-hand to provide daily support with Salesforce. When it comes time for the production phase, the project manager will outline the specificities of your file to the maintenance team at an internal meeting.
We offer comprehensive training sessions and practical work. Hosted by consultants who are experts in their field, these sessions will help you to use the software independently. Our goal is to help you to become a champion in your business.
The commercial environment is constantly changing, and your company has to be able to adapt. CRM lets you make sure you're always where your clients are, helping you to become more responsive and more impactful in your responses. More than just a sales tool, CRM solutions can breathe new life into companies by lightening the load on the admin side of things.
Avec un CRM, vous favorisez le partage de l’information tout en protégeant vos données; lorsqu’un collaborateur est absent ou s’il quitte l’entreprise, vous ne perdez aucune information. Un CRM est indispensable pour développer votre activité, il vous permet :
Integrating a marketing tool into your CRM solution will help you to attract the right type of client. The more you interact with a potential client, the more you will find out about them. All of their activities will be saved in the contact history, allowing you to analyse their needs and expectations in detail.
You can also send out targeted marketing campaigns, planning and analysing them and acting accordingly.
Générez plus de leads grâce à l’automatisation et le ciblage précis de vos actions !
A number of convenient locations
The CRM you need depends on your business, your organization and your objectives. Here are 4 points to look at when choosing your CRM:
Pour réussir son projet CRM, il est essentiel de bien prendre le temps d’identifier les besoins de chaque service pour votre entreprise. Réalisez un cahier des charges qui vous permettra de voir si le logiciel dans lequel vous allez investir possède toutes les options indispensables ou si certains développements spécifiques sont nécessaires.
It is up to you to define the mandatory and secondary functionalities of your CRM software.
CRM software is an essential tool for all companies to gain in productivity and improve their customer relations. Thanks to its different modules, this software allows an optimal approach to the customer throughout his life cycle (prospecting, sales and loyalty).
Where are we?
En me connectant, j’ai accès :
de mon agence
À mon espace client